Swiss chocolate manufacturer chooses CEJN products to meet industry demands

Chocolate manufacturer Max Felchlin AG demands nothing less than high-quality products and top-level customer service from their suppliers to ensure a premium product of the finest chocolate. Along with higher industry demands and increased quality audits, they implemented CEJN products, resulting in a safer work environment, fewer leaks, less downtime, and reduced maintenance costs.

Quality, sustainability, and service are clear watchwords for the Swiss chocolate manufacturing company Max Felchlin AG. With distribution to over 40 countries, they have made it their mission to offer premium products of the finest chocolate worldwide. “To maintain that mission, we need to ensure that our equipment suppliers mirror our watchwords,” says Andi Beeler, Operation Engineer at Felchlin. “When looking for reliable solutions and partners, sooner or later you simply cross the name “CEJN,” he continues.

Andi Beeler, Operation Engineer at Felchlin.

High industry demands

With more advanced and complex machinery, finding reliable solutions and spare parts within the food and beverage industry gets more and more complicated. “When quality audits and safety regulations are increasing, we wanted a partner with a clear safety- and quality focus in mind,” Beeler says, adding that the wide range of CEJN products covers many of the high industry demands.

“Since the change to CEJN, we have experienced fewer leaks in the system and better machine performance, which have resulted in less downtime and maintenance costs”

Andi Beeler, Operation Engineer at Felchlin.

The change to CEJN compressed air equipment, i.e., eSafe quick connect couplings, hose reels, and blowguns, has resulted in multiple improvements, especially in terms of tightness. “Since the change to CEJN, we have experienced fewer leaks in the system and better machine performance, which have resulted in less downtime and maintenance costs,” Beeler points out. According to Beeler, the eSafe quick connectors also align well with Felchlin's sustainability philosophy, enabling the daily job to be more energy efficient. 

Reliable suppliers

Keeping track of new industry demands, standards, and regulations within the food and beverage segment always needs to be a top priority. Recently a new standard for hose reels came with high demands on the material and the ability to clean it. Therefore, using a quality reel that is easy to clean and has a durable design is highly important. "The CEJN instruction videos helped us knowing which part of the reel could be open and which parts that could not, making it easy to assemble, install and maintain clean," Beeler says.

Another priority when evaluating potential suppliers is their availability and ability to provide good support. “It is important that we have a flexible and reliable partner that can support us,” Beeler concludes.

Head office: Switzerland 

Founded: 1908

Number of employees: about 150 employees

Industry: Food and beverage

Products: Couverture Chocolates, baked specialties, fillings, and other products

Markets: Worldwide

Website: www.felchlin.com